Privacy Policy

Flourish and Grow Photography Last updated: September 2026

Flourish and Grow Photography ("we", "us", "our") is based in Matamata, Waikato, New Zealand, and provides wedding, branding, and portrait photography services across the Waikato and Bay of Plenty regions. We're committed to protecting your privacy and handling your personal information responsibly, in line with the New Zealand Privacy Act 2020.

This policy explains what information we collect, how we use it, and your rights regarding it.

1. Information We Collect

We may collect the following information when you enquire about or book our services:

  • Contact details — name, email address, phone number, postal address

  • Event details — wedding date, venue, event type, and other details relevant to your shoot

  • Payment information — processed securely through our website and booking systems; we do not store full payment card details ourselves

  • Photographs and images — captured during your shoot and stored for editing, delivery, and (where agreed) portfolio use

  • Communications — emails, enquiry form submissions, and messages exchanged with us

2. How We Collect Information

We collect information through:

  • Enquiry and contact forms on our Squarespace website

  • Direct email, phone, or social media (Facebook and Instagram) conversations

  • Our client management system, Studio Ninja, which we use to manage bookings, contracts, and invoices

  • Our website host, Squarespace, which may collect standard analytics data (e.g. pages visited, general location, device type) via cookies

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Plan, deliver, and invoice for photography sessions

  • Deliver your final images via Pixieset, our online gallery platform

  • Communicate with you before, during, and after your session

  • Showcase our work in our portfolio, on our website, and on social media (Facebook and Instagram) — only where you have agreed to this; if you'd prefer your images aren't shared publicly, let us know and we'll respect that

  • Improve our services and website based on general visitor trends

4. Advertising and Social Media

We run advertising through Meta (Facebook and Instagram). This may involve the use of tracking tools such as the Meta Pixel on our website, which can collect information about your visit (such as pages viewed) to help us measure and improve our advertising. You can manage your ad preferences directly through your Facebook or Instagram account settings.

5. Third-Party Services

We use the following third-party providers to run our business, each of which has its own privacy policy governing how they handle data:

  • Squarespace — website hosting, forms, and payment processing

  • Studio Ninja — client relationship management, contracts, and invoicing

  • Pixieset — online gallery hosting and image delivery

  • Meta (Facebook/Instagram) — advertising and social media communication

We do not sell your personal information to third parties.

6. Data Storage and Security

Your information is stored securely within the platforms listed above, all of which use industry-standard security measures. We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

7. Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements (such as retaining invoices and contracts for the period required under New Zealand law).

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Ask what personal information we hold about you

  • Request a correction to any information that is inaccurate

  • Ask us to stop using your images for portfolio or marketing purposes

To make a request, contact us using the details below.

9. Cookies

Our Squarespace website may use cookies to support basic functionality and gather anonymous analytics about how visitors use the site. You can control or disable cookies through your browser settings at any time.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will indicate when it was last revised.

11. Contact Us

If you have any questions about this privacy policy or how your information is handled, please get in touch:

Flourish and Grow Photography, 021 0872 8393. flourishandgrowphoto@gmail.com